Namfisa launches refreshed consumer website
The Namibia Financial Institutions Supervisory Authority (Namfisa) recently launched its consumer education website and said it was a step towards providing stakeholders with accessibility to information that will help them make informed decisions.
Launching the website, Namfisa CEO Kenneth Matomola said it was necessary for the non-banking financial regulator to provide its key stakeholders with relevant information.
“We take a major step towards empowering Namibians with accessible, relevant, and practical financial knowledge. This initiative reflects our commitment to consumer protection and building a financially literate society in the digital age,” Matomola said.
Informed consumers would help ensure Namfisa could better regulate its entities, Matomola explained.
“As Namibia’s non-bank financial sector regulator, Namfisa knows that regulation alone is not enough, but building a stable and inclusive financial sector requires informed consumers who can make confident decisions. Financial education is not a privilege – it is a right,” he said.
The website was built with consumer interests in mind, Matomola said.
“This website bridges the gap, helping people in urban and rural areas navigate financial services with clarity and security. Designed with the consumer in mind, this website is easy to use and packed with relevant and multilingual content,” Matomola said.
“Whether you are a student, retiree, or entrepreneur, you will find clear guidance on insurance, microlending, pensions, investment, and more. Interactive tools like videos, educational games, and our digital mascot, Tulonga, make learning engaging and effective,” he added.
The website would further aid Namfisa in building towards meeting its goal of consumer protectionism.
“This initiative aligns with Namfisa’s goals of financial inclusion and consumer protection. Knowledge is the best defence against exploitation – it builds trust, accountability, and economic participation,” he said.
Launching the website, Namfisa CEO Kenneth Matomola said it was necessary for the non-banking financial regulator to provide its key stakeholders with relevant information.
“We take a major step towards empowering Namibians with accessible, relevant, and practical financial knowledge. This initiative reflects our commitment to consumer protection and building a financially literate society in the digital age,” Matomola said.
Informed consumers would help ensure Namfisa could better regulate its entities, Matomola explained.
“As Namibia’s non-bank financial sector regulator, Namfisa knows that regulation alone is not enough, but building a stable and inclusive financial sector requires informed consumers who can make confident decisions. Financial education is not a privilege – it is a right,” he said.
The website was built with consumer interests in mind, Matomola said.
“This website bridges the gap, helping people in urban and rural areas navigate financial services with clarity and security. Designed with the consumer in mind, this website is easy to use and packed with relevant and multilingual content,” Matomola said.
“Whether you are a student, retiree, or entrepreneur, you will find clear guidance on insurance, microlending, pensions, investment, and more. Interactive tools like videos, educational games, and our digital mascot, Tulonga, make learning engaging and effective,” he added.
The website would further aid Namfisa in building towards meeting its goal of consumer protectionism.
“This initiative aligns with Namfisa’s goals of financial inclusion and consumer protection. Knowledge is the best defence against exploitation – it builds trust, accountability, and economic participation,” he said.
